A non-refundable deposit is required to secure all bookings. Reservations are only confirmed once the deposit has been received.
If a booking is cancelled at least 3 weeks prior to your scheduled arrival date, the deposit may be refunded or transferred to an alternative date, subject to availability and agreement at the time of rebooking.
Cancellations made within 3 weeks of the arrival date will result in the loss of the deposit. This is due to the short notice and the difficulty in re-letting the accommodation.
The remaining balance must be paid in full prior to arrival, in accordance with the payment details provided in your booking confirmation. Failure to pay the balance within the required timeframe may result in the cancellation of your booking.
Check-in and check-out times will be provided in your booking confirmation email. We kindly ask guests to adhere to these times to allow sufficient time for cleaning and preparation between stays.
In the unlikely event that we need to cancel your booking due to unforeseen circumstances, any payments made will be fully refunded or transferred to an alternative date, whichever you prefer.
By confirming a booking, guests acknowledge that they have read and agree to these booking and cancellation terms.
